The staff is very warm, courteous, and friendly, and they are very good about taking precautions.
I had an enjoyable flight and was very well guided! I was very happy with the service and the time change! Thank you so much for a wonderful time! ,,, Thank you so much for a wonderful time!
The guidance was just right. They also checked the bus time for our return and were concerned that we should stay inside a little longer since it was hot outside. Reservations were easy to make, but membership registration was confusing. This was our first time using the service. It was nice and smooth with no wait time and very enjoyable.
Thank you very much for being so kind and helpful. I really appreciated the way you explained the flight schedule and what we could see so that my 4 year old could understand.There was very little turbulence and it was very comfortable. Thank you for treating us so well.
Your explanation of precautions and other information was also easy to understand.
Very secure, I thought it would shake but it was very stable, eager and friendly service!
From the air, they gave us a tour of the city, like we were sightseeing. I was nervous, but the staff made me feel relaxed. Thank you very much. Even when we had to rebook our date and time due to bad weather, you responded to us via email with clarity.
Easy to understand the pre-boarding instructions Easy to understand the pre-boarding instructions Easy to understand because it can be completed on the web Nothing in particular I would like to have a picture of the helicopter I will be flying.
The wind was a little strong, but it was comfortable with very little shaking.
Very good driving! Very friendly. Nothing in particular (I was able to ask a lot of questions on line.) It would have been nice to have some helicopter goods (key chains, etc.) as souvenirs. Discounts like this one from time to time would make it easier to ride. I was very happy to have my children ride on the helicopter as a Mother's Day present! We are talking about taking a night ride next time.
It was less bumpy than I thought it would be and very well done! Very friendly! None in particular.
It was great! I wish I could have taken a picture of the helicopter from below or from the side. I wish I could have gotten a picture of the helicopter from the bottom or the side!
I would be happy to get such a discount from time to time. I would like to ride at night next time.
Very courteous and reassuring. I was very impressed with the attention to detail, including the scaffolding during takeoff and landing.
Good guidance! The pilot's guidance was good!
My 4 year old was scared and crying from the beginning, but the pilot was very reassuring and happy to gently soothe and talk to him during the flight.
The pilot was very reassuring and happy to talk to us during the flight. He gave us detailed information during the flight, but we couldn't listen to him much because of the fear of looking down! I went as a memory for my children, but everyone was very courteous and even though I am afraid of heights, I was able to ride the helicopter with ease.
The female staff was also very kind, holding my 2 year old when we were getting off the helicopter and helping us get off, and even though it was a short flight, I felt safe all the way through. The weather conditions were different from where I live and rain was forecast for the afternoon of the day of the flight, so even if the flight was possible, I would have felt more comfortable leaving home if I could have received information on whether or not the flight was possible earlier in the day by e-mail. I know it may be difficult to take a picture in front of the helicopter for security reasons, but I would have liked to take a picture in front of the helicopter, even if it was only for a few minutes, because I wanted to leave a little memory of my child. The small size of the helicopter made it a little bumpy during the flight, and it was difficult to get a good shot because of the fear.
However, it was a very valuable experience for my children, and they were very happy to go on the helicopter again. We had registered our car's license plate number in advance, but I felt a little uneasy when we were told to go to a different building and start the procedure from scratch because the security guard at the gate did not seem to be cooperating with us.
We arrived about 20 minutes before the meeting time, so I was worried that there might be trouble before the flight, but when my husband told them that he had already registered the car, he was guided through without any trouble.
My mother and two children rode with us. They were very kind and said it was good that you explained everything in a way that was easy to understand, answered their sudden requests and questions, and everyone was very helpful and kind, including the security guard! Thank you very much!
Perhaps it was difficult to guide you since we are local. But you were very attentive in answering our questions. Thank you very much. You gave us clear information about precautions in advance. We were able to clearly confirm the date and time online, and received email afterwards, which was easy to understand. I know it is impossible, but I would have liked to have taken a picture with the helicopter.
They answered my concerns during the flight in a way that was easy to understand. They were very cheerful and explained and responded to my questions in detail. It is an experience that is not often possible, so I will have very good memories of it.
The response was friendly and although it was a windy day, it was comfortable and not shaky as I had feared. It was bright and pleasant. It would be nice if we could take a commemorative photo with the aircraft we flew on. It was a good memory. I will use this service again sometime for some commemoration and with a different route/time.
I felt safe before and after the ride because you were friendly, easy to talk to, and drove safely and talked to me in a friendly manner. Thank you very much! I hope there will be a discount for repeat service after the second time!
They explained the route to us in detail, and although we arrived just in time, we were greeted with a smile!
They showed me around, were very friendly, and made me feel very comfortable even though I was nervous about my first experience. I had a great time even before getting on the helicopter. The welcome drink was a lot of fun. Thank you very much.
The flight was on a windy day, but it was comfortable with little turbulence! The staff was very kind and explained everything to us. Thank you very much. Even though I am not very good at using a smart phone, I was able to make a reservation using even a coupon.
It was easy to book and the view was impressive. I thought it was a great experience.
Good directions and attitude! Friendly and helpful! Very satisfied! Nothing in particular!
- 登机日期 2023-04-19
- 目的 Sightseeing
- 年龄 30
- 性别 男性
Amazing experience
I wanted to know about the features of the helicopter models, etc. They were bright, beautiful and hospitable. The lounge was very comfortable and I could feel that the staff, including the receptionist, loved their job. I would like to use it after boarding. I would like to use it again.
Thanks for all the attention in the waiting room before boarding. It would have been nice if you had indicated on the web the dates and times you were available.
- 登机日期 2023-03-11
- 目的 観光
- 年龄 40
- 性别 女性
I was satisfied with the explanation of the various sights. The service in the waiting room and after take off was also friendly.
- 登机日期 2023-03-09
- 目的 記念日、デート
- 年龄 30
- 性别 男性
Although there were times when we could not hear our voice completely due to the equipment, the reception itself was very courteous and easy to understand. We were very grateful for the precise support regarding the surprise.
- 登机日期 2023-02-28
- 目的 誕生日デート
- 年龄 20
- 性别 女性
The explanation was easy to understand. The customer service was also good after the operation was over.
- 登机日期 2023-02-24
- 目的 観光
- 年龄 30
- 性别 女性
My first helicopter ride was very impressive. We were with our children and everyone was very kind and we had a peaceful and enjoyable time from start to finish. The moment the helicopter took off, we all said, 'Wow!' It was a wonderful experience. Thank you very much for your help.
I will go back again after I do my best in piano recitals and competitions!
- 登机日期 2020-02-23
- 目的 観光
- 年龄 30
- 性别 女性
The reservation process and the flight itself were quite satisfactory. If I had to mention something, there were several cancellations or delays, so it would be helpful if you could roughly tell us the reasons such as strong winds or rain so that we could choose the next flight date. Although I was told that it would be shaky, I hardly felt any shaking and it was comfortable. I was glad that they treated my children kindly.